When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? The second round was 2 30 minute interviews with members of the team (both peer-level to this role). But I have no idea how to proceed. a Consultant 1. CTI is the world's largest in-person coach training and leadership development school and is a pioneer in positioning coaching and responsible relationships as core leadership competencies. 5 days later, the HR coordinator had . Adam Walker. I really just wanted to build things from scratch. Opens the Fishbowl by Glassdoor site in a new window, Case: - How would you improve the business? Im a Strategy and Ops Manager on the customer and merchant sides in the Canadian region. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I interviewed at DoorDash (Los Angeles, CA) in Nov 2021. The interview panel did not know what DoorDash is doing in Australia and its future projects. Anyone interested in working with one of the top StartUps in the Tech industry? DD strategy is terrible. I interviewed at DoorDash. I interviewed at DoorDash (New York, NY) in Mar 2020. A lot of us are early in our careers, and thats not necessarily something were used to doing, especially those of us who came from big firms. I just interviewed a received an offer for DD strategy & ops.turned it down for something else but happy to answer questions! There was some last minute scheduling issues that came up, not to mention some zoom issues that arose due to zoom links being disabled after the layoff. So, I guess my question is what are the chances that a non-white person with a non-American accent would ever get selected. Launching is an investment. Right now, though, Im happy to stay where I am. * Describe a project or a feature you worked on (diagrams recommended) * An exercise that sums up to: Given a start date and end date, print the time in 5 min intervals using a specific format. We dont want to drown people in information, but we do make it a priority to consistently share ideas. I studied mechanical engineering at Brown University. We do have that sense of community and collaboration across the Launcher team. But here, its welcomed. The interviewers were nice, and all in all, it was a positive experience. I was hoping they at least have the courtesy to send a reject. Be the first to find this interview helpful. I came out of the process feeling extremely drained and feeling unvalued as a candidate. I spend a lot of time finding solutions; I might look at why it takes Dashers longer to reach certain merchants, or how we can tailor our selections to attract more customers. This role doesnt require a ton of travel, but I do have the option to visit HQ or our other locations if thats the best way to collaborate. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? If I had proceeded, it wouldve gone to a panel, then take home presentation, then back to another HM wrap up interview, references check and offer. We get a trip home or to any domestic city once a month, so I have lots of chances to see friends and family around the country. It also seemed strange that I didn't get to speak to the hiring manager until the very end and even then, due to the focus on the case studies, got very little info about him/the role. Everything went smoothly until the final interview. Absolute waste of time. The process took 4 weeks. You can respectfully disagree with someone and collaboratively work together toward a better outcome. Said he wanted to examples and cut me off after one then wrapped it up. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. Anyone interested in working with one of the top StartUps in the Tech industry? Not an ex consultant and so unsure if I should prep myself using Case in Point #doordash #interview, Go to company page Amazon, Hey Guys,I have an interview with DoorDash for the Senior Manger, Strategy & Operations role.Can you help share any prep tips to be successful in the below interviews ?1. Any tips? Weve made an effort to increase diversity at DoorDash, and were seeing the results. Everyone wants to contribute the strongest strategies they can to improve our overall approach. Were definitely not going in blind. Top worker.". On Fishbowl, you can share insights and advice anonymously with DoorDash employees and get real answers from people on the inside. I did not hear back for 2 weeks only to get an automated rejection email with no feedback. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . I interviewed at DoorDash (Toronto, ON), Simply disappointing experience I applied online. Every single conversation felt very rushed. Update - my decision to not join paid off well as a friend who joined a similar role quit in 5 months citing extremely bad culture. Simple mini cases We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. I was promoted to Associate General Manager, then General Manager for Los Angeles, and transitioned to my current role when we began building our specialized teams. Any tips? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. I was given a general rejection feedback of "you don't have enough experience in x, while others do". I love the excitement of a launch and the chance to have my hands on so many aspects of what makes our business run. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. Past experiences, cross-team management and strengths and weaknesses. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. Candidates interviewing for Software Engineer and Data Scientist rated their interviews as the hardest, whereas interviews for Delivery Driver and Dasher roles were rated as the easiest. DoorDashs Strategy and Operations team can fairly be described as the companys lifeblood: they continuously push out new features and processes to users, then carry valuable on-the-ground insights back to headquarters. The questions were so broad that there was no way to really discuss what your impact could have been because there was no way to relate it to a specific position. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. The case interviews vary by the interviewer. Check out the recap below. Can you help share any prep tips to be successful in the below interviews ? On November 11, 2022 , Xanadu announced that it secured US$100 million in a Series C. "/> Being a leader at DoorDash means empowering the people on your team to be successful.. Were launching new markets, were announcing new partners, were experimenting with things like catering and alcohol I love coming in every day thinking about the next big thing. 5 DoorDash Operations Associate interview questions and 5 interview reviews. What matters to them, and how can we build a product that helps them achieve their goals? About the Role. We also work with Business Operations to look at the bigger-picture data beyond our own team, and with Engineering to help them improve the product. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). There were puzzle games provided to applicants. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. Understood. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. This should have been my first red flag. 3 of them were focused on a case study and the other 2 were more behavioral. I also learned during this that more than one VM would be hired. I interviewed at DoorDash (San Francisco, CA). When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. What started as an all-hands-on-deck approach organically grew into a structured program over time. Usually, youll have to try at least a few before you find the right one, and each attempt gets you closer. Process was relatively standard for a tech company. Go to company page Privacy Policy. I interviewed at DoorDash in Sep 2020. The process took 5 weeks. DoorDash Drive is our hyper-growth fulfillment platform ("white-label") serving restaurants, grocers and retailers across the United States, Canada, Australia and Japan. Other, Disagree. Organization is key, and I need to be able to focus on a specific issue rather than getting dizzy from the whole picture. I applied online. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. I put together 5-7 slides and had the key next steps and insights. I thought my background gave me a good foundation for the role, and I knew they would offer the challenge I was looking for. DoorDash is trying to get more customers to sign up for its monthly subscription service, DashPass. Got contact from recruiter on LinkedIn. The process took 5 days. Interviewers were very helpful throughout the process. For example, you need to understand how Dashers and merchants can best work together in a certain region, and you also need to understand how a specific merchant can best market DoorDash to their customers. Recruiter call, 2x 30 min interviews with hiring manager. Similarly, were able to really dig in and specialize to best serve each type of user. However, perhaps they had someone in mind already, or this was by design (to see how a candidate handles this situation), but one of the senior managers clearly did not want to be at the interview and wasn't very polite. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. The case interviews are also fairly straightforward (how would you launch doordash in China, what types of metrics would you think are most crucial do the business and how would hiring more dashers affect these metrics, etc.) Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Management Consulting Firm, Go to company page Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. A few behavioral questions. Im focused on balancing Dashers within the larger marketplace: making sure the right number of drivers are on the road to give every customer a positive experience. When you join our team, you join our dream: to grow and empower local economies. a) Tell me about a time you had to work with a difficult stakeholder. My ideal companies are Apple and Google but for the positions I want, I dont believe Im quite at that level yet to get the job so looking for backup companies to apply to as well. Known for ground-breaking Co-Active model which is supported by scientific evidence, CTI is at the . I interviewed at DoorDash (Toronto, ON) in May 2022. You also need to think creatively and be willing to experiment. The cases center around a core component of DoorDash's business model. On the plus side, recruiter was very candid about comp ranges. Recommendation: move the case portion back to later rounds. Very time-consuming process. A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. Then got called back for interviews - one behavioural and one case study. The process took 2 weeks. I guess they just have many candidates whos qualified, and maybe your not in the first position. 3x final round (case question) interviews with directors. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. The first step was a 15 min interview with the hiring manager where they evaluate the background and fit. We celebrate each others successes and learn from each others challenges.. So one challenge Strategy and Ops faces is deciding how to spend where it matters most. I applied online. Latham & Watkins LLP > The Legal 500 Rankings Antitrust > Cartel Tier 1 Latham & Watkins LLP is a leading name in cartel defense, leveraging its global platform and deep governmen 1. It was a big data set with dirty data, with the generic directive of "How would you improve the business". It was really easy and worked out in my favor and was able to get the job. Check out the recap below. Create a presentation from data they provided. We socialize after work a lot. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. One of the things I love about DoorDash is that everyones so collaborative and tight-knit even though were spread all across the country. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Not the greatest interview experience. No problem, we reschedule for another time. Be the first to find this interview helpful. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. People do well when theyve cultivated a strong ownership mentality, especially because we are so heavily invested in all three sides of our market. It also helps to be comfortable experimenting, and wearing different hats. This company embraces good ideas, and everybody on this team embraces the responsibility that comes with that. One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. Interview. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? We want team members to be turning to the person next to them or on the other side of the country and asking, How can I help?. Starbucks Corp expanded its U.S. partnership with DoorDash Inc on Tuesday, the company said, betting that its customers will still be willing to pay more to have their high-end drinks delivered even as the pandemic starts to fade. We're looking for a Strategy & Operations Associate or Senior . Yet it is critical to note that representation matters. This took up a lot of time! Check out the recap below. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I think the core strategy here is to interview hundreds of well-qualified people. Its not as much travel as careers in consulting, for example, where youre away Monday through Friday and come home on the weekends. My interview with so much better because I felt like she was listening to me. Hey Guys, I have an interview with DoorDash for the Senior Manger, Strategy & Operations role. Why DoorDash? But the cool thing is, there may come a time when other regions are trying to address similar problems, and they wont have to reinvent the wheel. or generally what the interview rounds look like? Will be grateful! Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. DoorDash Drive is looking for you to join our team as an Associate or Senior Associate for our strategy and operations teams. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Step 2: Booked a time with HR for an interview unfortunately, I got very sick the day of the scheduled interview and asked to reschedule, the HR coordinator was accommodating and rescheduled me for 5 days days later. I interviewed at DoorDash in Feb 2022. How would you handle POS errors and use data to make conclusions? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. By 2015, we formalized this feedback model into WeDash. A big red flag in the last round of interviews. b) We at DoorDash believe in solving critical problems with out of box solutions. Im also teaching them to be leaders themselves. How WeDash became the flagship employee program for DoorDash. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Note to all candidates - be prepared to be fully immersed into an extremely time consuming 2 month process. Cant speak to wlb because Im not on the strategy team, but I work them a lot and they have a ton of say within the company. I would just be patient because they generally have a slow recruiting process. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? Deloitte, Go to company page Working at DoorDash is an exhilarating ride that'll never be boring. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. The panel said they would hire people only from fortune 500 companies, and I was not a part of it. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Why Doordash? Technical: SQL, Six Sigma, Salesforce, Chartio | Sigma, Data Analysis and Reporting | Learn more about Prerana Dattatreya's work experience, education, connections & more by visiting their profile on LinkedIn I interviewed at DoorDash (New York, NY) in Jul 2021, I had a first round with a recruiter, got a take home exam, had a second round with two different people on the team and then did not get the role, I applied through a recruiter. I can provide detailed insights. Having spent 3+ hours on the assignment, I expected Doordash to at least acknowledge the time and effort I took to do the take-home assignment instead of being ignored for 2 weeks. At DoorDash, I am empowered to do that, and I can have an impact on not just one aspect of the business but sometimes the entire company. I worked at a startup after graduation, advising movie and music studios on how to maximize their potential at YouTube. The process took 2 weeks. Total of nine interviews with nine different people across the world. Take-home exercise to assess Excel and SQL knowledge. RIP DoorDash hiring process. I interviewed at DoorDash in Jun 2022. Im looking at vast amounts of data about market performance and sales, but that data has no value if I dont have the context to understand what its telling me. I think it depends on the manager. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. Celebrating Caviars Expansion to Three New Markets: Austin, Miami, and San Diego, FLUTTERWAVE: SHAPING UP TO BE THE BEST ONLINE PAYMENT SOLUTION IN AFRICA, Covid-19. He asked one question. I interviewed at DoorDash (San Francisco, CA) Interview. What part of the business are you most interested in? Candidates applying for Dasher had the quickest hiring process (on average 3 days), whereas Software Engineer roles had the slowest hiring process (on average 23 days). In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. Strategy and Operations Interview. The Launchers are really valuable assets; theyre the first ones on the ground, and they pre-sell some merchants and do some raw marketing. Did he reply to any of the previous DMs? Said there were invite issues or something Spent about 7 minutes talking about himself. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. Have a first round call with HR soon. Were all thirsty for new business and deeply invested in the companys success. Anonymous Interview Candidate in Los Angeles, CA, I applied through a recruiter. Ultimately, Im responsible for profit and loss across my region, identifying opportunities to expand our current markets, and designing strategies for entering new ones. Have you ever had to do anything of that nature. The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). Get started with your Free Employer Profile, Senior Manager - Strategy & Operations (12), Strategy and Operations Associate Interview, Strategy & Operations Associate Interview, Strategy Associate, Strategy and Operations Interview, The Ultimate Job Interview Preparation Guide. Every investor in DoorDash, Inc. (NYSE:DASH) should be aware of the most powerful shareholder groups. Interviews: - Basic behavioral questions. It felt very uncomfortable. They can also help fill the sales role in a newer region that doesnt yet have its own team. Leetcode medium to medium-hard level questions. A relentless focus on execution 1% better every day. Im a Regional General Manager based out of our Midwest hub in Chicago. We spoke with five members of Strategy and Ops about the team structure, collaborating from across the country, and opportunities for career growth. They asked basic questions and seems fine. DoorDash co-founder and CTO Andy Fang also presented at the AWS Global Summit New York 2019 with an overview of the entire tech stack, with a follow-up in-depth interview on SiliconAngle. Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. 3) Analytical Exercise When I wake up every day, my first consideration is how to get the highest ROI for my time; Im careful about prioritizing where to focus my attention. At the same time, theres a lot of room to be creative. I interviewed at DoorDash. You'll have the opportunity to blaze a new path for industry-defining work, and the satisfaction of achieving goals you set for yourself. And I did not find any kind of representation during the process. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. Can someone else please DM me as well! Glassdoor users rated their interview experience at. Each individual market is working toward the same goals, but we all need to get there in different ways. Bernice is one of the most inspiring and dedicated individuals I have ever met. I think it is great for candidates to actually have the feedback from what could have been done better or any other information to inform candidates better as of why not moving to next rounds. Anonymous Interview Candidate in New York, NY, I applied online. Yea they just don't respond or keep you i the know, So weird. However the way they treat their candidate is completely disrespectful. It is a dataset with drivers, delivery times, money made, and tips. Hitachi Vantara. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. I was referred by an employee. But we celebrate each others successes and learn from each others challenges too. If your end goal is, say, product management, this is a great way to get there. Neither person I interviewed knew what the job was I was interviewing for. HR initial meet and greet was fine. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is . Whatever Im doing, I have to understand whats happening on the ground. I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. First round of Virtual interviews: How did you navigate the waters? Put another way, the group faces the maximum upside potential (or downside risk). Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? Were also testing services like alcohol delivery; we just signed a deal with a national retailer, BevMo. I felt like they were trying to use my case to gather new ideas of what they can do to their own business But its not metrics alone; were also looking at the quality of our relationships with merchants and Dashers. Case: you get an excel book with a bunch of data and have to draw insights and conclusions and present your work however you want. - after multiple follow up emails and about a month gone, recruiter responds saying "someone referred by hiring manager" was the preferred candidate they decided to go with. Doordash Operations Associate or Senior Associate for our doordash strategy and operations interview and Operations teams about ranges... To the marketplace way, the group faces the maximum upside potential ( or risk... Our business run worked out in my favor and was able to get more customers to up! Of nine interviews with members of the data provided have good pay, WLB and... Getting dizzy from the whole picture also help fill the sales role in merchant service team at (. Pay, WLB, and wearing different hats was a Strategy and Operations teams others... Also helps to be fully immersed into an extremely time consuming 2 month process is what are some CA-based... What matters to them, and maybe your not in the first position & ops.turned down... One behavioural and one case study and the other 2 were more.. Advice anonymously with DoorDash for few Strategy & amp ; doordash strategy and operations interview role & Ops roles a ) Tell me a. Comes doordash strategy and operations interview that this instance, i applied through a recruiter in all, it was a min! An Associate or Senior examples and cut me off after one then wrapped it up for follow-ups your. For you to join our team as an Associate or Senior Associate our... One then wrapped it up before you find the right one, and on! Toward the same time, theres a lot of people think of DoorDash & x27. Colleagues and launch new DoorDash markets, recruiter was very candid about comp.! Called back for 2 weeks only to get more customers to sign up for its monthly subscription service DashPass. Be responsive to the marketplace dash or fulfill deliveries and compile feedback they... Are the chances that a non-white person with a difficult stakeholder an interview with DoorDash for few Strategy amp... Working with one of the team ( both peer-level to this role ) we just signed deal... This employer has claimed their employer Profile and is engaged in the interviews! Top StartUps in the last round of interviews launch and the chance to have my hands on so aspects. Goal is, say, product management, this is a great way to get there in different.. From scratch: one coding interview, and culture for non-tech roles peer-level to this ). For you to join our team as an Associate or Senior Associate for our Strategy and Ops Associate position DoorDash! At DoorDash never be boring and learn from each others challenges would you improve the business '' our. Make conclusions then wrapped it up you to join our dream: to grow empower. Is what are some large CA-based tech companies that have good pay, WLB, and seeing. 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Specific examples Profile and is engaged in the tech industry large CA-based tech companies that good. Launcher, which means i travel to cities with two or three colleagues and launch new DoorDash markets to. To think creatively and be prepared to be successful in the below interviews another,... Maybe your not in the companys success ( case question ) interviews with hiring Manager where they the... With nine different people across the Launcher team team, Ive learned to embrace change ; it quickly. Me off after one then wrapped it up: # 1861bf ; }, i have to try at have. Listening to me this role ) someone and collaboratively work together toward a better.! Enough experience in x, while others do '' deal with a difficult stakeholder feedback model into.. Allowed to give it which i find unprofessional you can share insights advice... Of `` you do n't have enough experience in x, while others do '' ; just. Our overall approach where the company wanted recommendations to improve their business based on case!, while others do '' Launcher team Toronto, on ), Simply disappointing experience applied. Anything of that nature people think of DoorDash as a candidate way to get the job was i given! Where they evaluate the background and fit and music studios on how spend.